Exaktus is committed to the confidentiality and privacy of its customers' information. Therefore, it adopts practices that provide security and transparency in the registration and unauthorized use of data. This document aims to present the main guidelines of this policy.
Client: Any person or entity that has an interest in, acquires or would acquire products and services from Exaktus.
3. FIELD OF APPLICATION
This policy applies to any action or person (natural or legal) that has access to Exaktus customer information.
4. PRIVACY AND CONFIDENTIALITY
Exaktus is committed to ensuring and properly handling all information received from its customers, especially personal data and financial information, treating them as confidential information.
All customer personal information will be treated as confidential information, except with permission for public use.
Customer information may not be used or transferred for your own benefit or to any third party, whether free or paid, without the prior consent of the customer.
Exaktus employees are prohibited from inducing or attempting to induce other employees to commit illegal acts resulting from the handling of confidential customer information.
5. WHAT INFORMATION IS COLLECTED IN REGISTRATION AND CALLS
They are subject to registration in our information systems the data below:
Business data (Legal Entity Name, Address, Tax Identification Number);
Personal data (name, identification, address, professional registration, date of birth);
Financial data (bank);
Records of purchased items, quantities and values (as of 07/2017);
Attendance records made by the Reporting Channel (since 07/2017);
Emails sent and received
Eventually, we may use recognized and authorized technological tools (cookies, java, etc.) to confirm identity, customize access and monitor usage, always seeking to improve navigation and functionality for the customer.
6. DATA COLLECTED BY EXAKTUS
In accordance with the provisions in force in the countries where Exaktus operates, information regarding data provided by our customers by telephone, stores or distributors will be for the exclusive use of Exaktus and must be used exclusively for the purposes for which it is assigned.
Exaktus uses the information provided by its customers for the purposes of data verification and implementation of commercial negotiations concluded with these customers, maintenance of regulatory traceability and also with tax authorities and legal purposes and may also use the same for any internal actions that have a connection with the client, including marketing actions and promotion of its products.
The financial information collected is intended for the purchase of goods and services.